Troubleshooting Streaming Issues
If you're experiencing streaming issues, follow these troubleshooting tips to resolve them quickly.
Buffering/Lag Issues:
Ensure your internet connection meets our minimum speed requirement of 5 Mbps for smooth streaming.
Close any other streaming apps or programs that may be using bandwidth.
Try refreshing the page or restarting your device.
Try clearing your browser cache.
Do not use Safari or Edge browser use google chrome or Firefox for smooth streaming.
Device Compatibility: PixelSport TV is compatible with most modern devices. If you are facing issues, ensure your device is supported and running the latest operating system and browser version.
Browser & App Updates: Streaming issues may occur due to outdated software. Make sure your browser or the PixelSport TV app is up-to-date.
Internet Speed Recommendations: For optimal streaming, we recommend:
5 Mbps for HD quality
25 Mbps for 4K quality
Buffering/Lag Issues:
Ensure your internet connection meets our minimum speed requirement of 5 Mbps for smooth streaming.
Close any other streaming apps or programs that may be using bandwidth.
Try refreshing the page or restarting your device.
Try clearing your browser cache.
Do not use Safari or Edge browser use google chrome or Firefox for smooth streaming.
Device Compatibility: PixelSport TV is compatible with most modern devices. If you are facing issues, ensure your device is supported and running the latest operating system and browser version.
Browser & App Updates: Streaming issues may occur due to outdated software. Make sure your browser or the PixelSport TV app is up-to-date.
Internet Speed Recommendations: For optimal streaming, we recommend:
5 Mbps for HD quality
25 Mbps for 4K quality
Updated on: 06/10/2024
Thank you!