> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.pixelsport.tv/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Request a Refund or Cancel Your Subscription

If you’d like to request a refund or cancel your PixelSport TV subscription, follow these simple steps:

#### 1. Canceling Your Subscription

To cancel your subscription and stop future charges:

1. **Log In to Your Account**:    
    
* Go to **[www.pixelsport.tv](http://www.pixelsport.tv)** and log in using your email and password.
        
2. **Navigate to Subscriptions**:


* Click on your **profile icon** (top right corner) and select **“My Account”** > **“Subscriptions.”**
        
3. **Cancel Your Plan**:
 
* Find your active subscription and click **“Cancel Subscription.”**

* Follow the prompts to confirm cancellation.

#### 2. Requesting a Refund

If you’re eligible for a refund, here’s how to request one:

1. **Contact Support**:

* Email our billing support team at **[support email]** with the subject line: **“Refund Request.”**

* Include your **account details** (email address) and the **reason for your refund request.**
        
2. **Provide Necessary Information**:

* Attach proof of payment (e.g., transaction ID or receipt) if required.
        
3. **Wait for Confirmation**:

* Our team will review your request and respond within **24-48 hours.**

#### Refund Policy

* Refunds are typically processed within **5-7 business days**, depending on your payment method.
    
* Refunds are only available for requests made within **7 days** of the initial purchase.

#### Important Notes:

* **Active Subscriptions**: Canceling your subscription will stop future charges but will not refund unused days.
    
* **Payment Issues**: If your payment fails or you’re charged incorrectly, contact our support team immediately.

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If you need further assistance, feel free to reach out to our support team. We’re here to help!