How to Request a Refund or Cancel Your Subscription

If you’d like to request a refund or cancel your PixelSport TV subscription, follow these simple steps:

1. Canceling Your Subscription

To cancel your subscription and stop future charges:

1. Log In to Your Account:

• Go to www.pixelsport.tv and log in using your email and password.

2. Navigate to Subscriptions:

• Click on your profile icon (top right corner) and select “My Account” > “Subscriptions.”

3. Cancel Your Plan:

• Find your active subscription and click “Cancel Subscription.”

• Follow the prompts to confirm cancellation.

2. Requesting a Refund

If you’re eligible for a refund, here’s how to request one:

1. Contact Support:

• Email our billing support team at [support email] with the subject line: “Refund Request.”

• Include your account details (email address) and the reason for your refund request.

2. Provide Necessary Information:

• Attach proof of payment (e.g., transaction ID or receipt) if required.

3. Wait for Confirmation:

• Our team will review your request and respond within 24-48 hours.

Refund Policy

• Refunds are typically processed within 5-7 business days, depending on your payment method.

• Refunds are only available for requests made within 7 days of the initial purchase.

Important Notes:

• Active Subscriptions: Canceling your subscription will stop future charges but will not refund unused days.

• Payment Issues: If your payment fails or you’re charged incorrectly, contact our support team immediately.

• *

If you need further assistance, feel free to reach out to our support team. We’re here to help!

Updated on: 01/03/2025