How to Request a Refund or Cancel Your Subscription
If you’d like to request a refund or cancel your PixelSport TV subscription, follow these simple steps:
To cancel your subscription and stop future charges:
Log In to Your Account:
Go to [www.pixelsport.tv](http://www.pixelsport.tv) and log in using your email and password.
Navigate to Subscriptions:
Click on your profile icon (top right corner) and select “My Account” > “Subscriptions.”
Cancel Your Plan:
Find your active subscription and click “Cancel Subscription.”
Follow the prompts to confirm cancellation.
If you’re eligible for a refund, here’s how to request one:
Contact Support:
Email our billing support team at [support email] with the subject line: “Refund Request.”
Include your account details (email address) and the reason for your refund request.
Provide Necessary Information:
Attach proof of payment (e.g., transaction ID or receipt) if required.
Wait for Confirmation:
Our team will review your request and respond within 24-48 hours.
Refunds are typically processed within 5-7 business days, depending on your payment method.
Refunds are only available for requests made within 7 days of the initial purchase.
Active Subscriptions: Canceling your subscription will stop future charges but will not refund unused days.
Payment Issues: If your payment fails or you’re charged incorrectly, contact our support team immediately.
If you need further assistance, feel free to reach out to our support team. We’re here to help!
1. Canceling Your Subscription
To cancel your subscription and stop future charges:
Log In to Your Account:
Go to [www.pixelsport.tv](http://www.pixelsport.tv) and log in using your email and password.
Navigate to Subscriptions:
Click on your profile icon (top right corner) and select “My Account” > “Subscriptions.”
Cancel Your Plan:
Find your active subscription and click “Cancel Subscription.”
Follow the prompts to confirm cancellation.
2. Requesting a Refund
If you’re eligible for a refund, here’s how to request one:
Contact Support:
Email our billing support team at [support email] with the subject line: “Refund Request.”
Include your account details (email address) and the reason for your refund request.
Provide Necessary Information:
Attach proof of payment (e.g., transaction ID or receipt) if required.
Wait for Confirmation:
Our team will review your request and respond within 24-48 hours.
Refund Policy
Refunds are typically processed within 5-7 business days, depending on your payment method.
Refunds are only available for requests made within 7 days of the initial purchase.
Important Notes:
Active Subscriptions: Canceling your subscription will stop future charges but will not refund unused days.
Payment Issues: If your payment fails or you’re charged incorrectly, contact our support team immediately.
If you need further assistance, feel free to reach out to our support team. We’re here to help!
Updated on: 01/03/2025
Thank you!